Contact Us

If you have a question about how this website works, feedback on one of our calculators, or a suggestion for improving our guides, you’re welcome to get in touch.

Child Care Subsidy Guide aims to explain Australia’s Child Care Subsidy system in plain English so families can better understand how childcare costs may affect their household decisions. Feedback from parents and carers helps us improve the clarity and usefulness of the information we provide.

Please note that this site provides general information only. We cannot access individual myGov accounts, review personal Child Care Subsidy assessments, or provide advice about specific Centrelink or Services Australia decisions.

If your question relates to your personal Child Care Subsidy claim or entitlements, you should contact Services Australia directly through your myGov account.

Otherwise, feel free to send us a message using the form below.

We aim to respond to enquiries within a few days where possible.

Who runs this website?

Child Care Subsidy Guide is operated as part of the independent Child Care Guide network, which publishes informational resources to help Australian families understand childcare options, costs, and government support programs.

Content is based on publicly available information and is written to make complex childcare policies easier for parents and carers to understand.